A.G. MAX™ Service & Training is designed to help corrugated operations maximize equipment performance, reduce downtime, and improve operational confidence through responsive support, hands-on training, and connected technologies. From preventative maintenance and troubleshooting to operator onboarding and production optimization, A.G. provides the expertise, tools, and long-term partnership needed to keep operations running safely and efficiently.

24/7 Emergency Service Line: (540) 234-6012

A.G. service technicians are committed to helping customers maintain safe, productive, and reliable corrugated operations. Backed by extensive factory training, in-house manufacturing capabilities, and advanced support technologies, the A.G. service team provides responsive assistance for both immediate issues and long-term operational success.

Service Capabilities

• 24/7 Remote & Onsite Support
• Troubleshooting & Technical Assistance
• Preventative Maintenance
• Installation & Relocation Services
• Equipment Retrofits & Upgrades
• Secure Remote Access Support
• Online Parts & Service Requests
• Digital & Mobile Service Technologies
• Custom Parts Manufacturing
• Fast Lead Times & Domestic Support

Service Department Hours
Monday – Friday | 7:30am – 5:00pm EST
Main Line: (540) 234-6012

Performance doesn’t start at installation. It begins with preparation, operational knowledge, and the right support partner. A.G. MAX™ Training is designed to help corrugated plants operate smarter, reduce avoidable waste, and improve production consistency through practical, real-world training and operational collaboration.

Led by experienced corrugated industry professionals, A.G. MAX™ Training works alongside your operators, supervisors, structural designers, and leadership teams to better align equipment, board design, and production goals before startup and throughout ongoing operations.

Training & Operational Support

• Pre-Installation Collaboration
• Operator & Supervisor Alignment
• Structural Designer Collaboration
• Machine Setup Evaluation
• SOP & GO AG™ Documentation Alignment
• Operator Onboarding & Cross Training
• Troubleshooting Simulations
• Remote, Virtual & Onsite Training
• Risk-Free Digital Training Environments

• Structural CAD File Review (DXF/DDES)
• Graphic File Review (PDF)
• Dieboard Layout Evaluation
• Scrap Pattern & Trim Knife Optimization
• Operator & Production Workflow Evaluation
• Order Frequency & Volume Analysis
• Run Speed Review
• Historical Uptime Evaluation
• Feed Interruption Analysis

When equipment, design, and operational planning are aligned before startup, corrugated operations benefit from stronger long-term performance and fewer avoidable disruptions. A.G. MAX™ helps customers prepare for successful installations, smoother startups, and more efficient ongoing production.

• Faster Return on Investment
• Reduced Startup Disruptions
• Increased Production Confidence
• Improved Scheduling Predictability
• Reduced Downtime & Machine Stress
• Improved Production Efficiency
• Fewer Feed Interruptions
• Better Long-Term Equipment Performance